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Insights, action steps, and updates for leaders, salespeople, recruiters, and account managers from industry experts and thought leaders

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Account Ownership is Clear. Account Relationship Rarely Is.

Most leaders can tell you who owns the account. Few can tell you who owns the relationship. That gap costs companies more revenue than most leaders realize. Revenue can look stable right up until renewals stall, competitors show up unexpect...

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Grateful For The Unexpected Teachers of 2025

Thanksgiving has always been my favorite holiday. It’s the one time of year where everything slows down just enough for us to actually be pr...
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Staffing CEOs Are All Saying the Same Thing, and It’s Not Just About Sales

If you were at the CEO Roundtable at ASA Staffing World, you heard it firsthand.The head nods. The shared frustrations. The long pauses when...
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You Lost Me At "Hello"

Most salespeople believe deals are lost at the close When the prospect says, “Your price is too high,” or when a competitor edges them out i...
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The Real Life Hack: Slowing Down

A few months ago, I had a conversation with a sales rep who prided himself on his ability to move fast - quick dials, rapid pitches, closing...

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