From Knowing to Doing

A Performance Reinforcement Checklist

An “aha” moment can create understanding and confidence. But lasting improvement happens when people can apply what they’ve learned in real situations—especially when the pressure is on.

Use these five checkpoints to consider whether your organization is creating the conditions for newly developed capabilities to become consistent behaviors.

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4 min read

Can't Live With Them. Can't Live Without Them. Or Can You?
Mary Ann McLaughlin, Managing Partner
That's the question leaders ask themselves every time a salesperson walks out the door, misses quota for the third straight month, or underperforms to the point that they're forced to make a difficult decision. And honestly, I get it. Sales...
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4 min read

7 Factors to Evaluate Staffing Training in 2026
Susan Galloway
Choosing the right sales and recruiting training for your staffing firm is one of the most important decisions you'll make this year. The difference between a program that drives results and one that fades after the first week often comes d...
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3 min read

Can't I Just Do My Job?
Susan Galloway
What Sales Teams Really Need There is a thought running through the minds of many salespeople and leaders right now and while it may not be said out loud in a team meeting or show up in an employee engagement survey, it is sitting just belo...