An“aha”momentcancreateunderstandingandconfidence.Butlastingimprovementhappenswhenpeoplecan apply what they’ve learned in real situations—especially when the pressure is on.
Use these five checkpoints to consider whether your organization is creating the conditions for newly developed capabilities to become consistent behaviors.
Your 2027 Growth Plan Has a Number. Does It Have a Behavior?
Susan Galloway
It’s that time of year when next year’s growth starts looking very achievable in a spreadsheet. You’ve worked through the assumptions and challenged the numbers. Now comes the part that’s harder to put into a budget: helping your team deliv...
AI Slop Is Killing Cold Outreach. Here's How To Stand Out.
Mike Jacoutot, Managing Partner
I get more than 400 unsolicited sales emails every week. That's over 20,000 a year. Fortunately, most go directly to my junk folder, exactly where they belong! And here's what amazes me: They all sound the same! "Just bumping this to the to...
Mary Ann McLaughlin, Managing Partner
As a long-time Chief Operating Officer responsible for hundreds of employees, I was always immensely grateful for engaged employees. You know the kind. They take initiative, help others succeed, and move the entire company forward in ways t...
