If your idea of shortening ramp time is asking reps to do more, you’re solving the wrong problem. I hear leaders talk about “speeding it up” by pushing call volume right out of the gate, dumping them into shadowing, racing through onboardin...
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Insights, action steps, and updates for leaders, salespeople, recruiters, and account managers from industry experts and thought leaders
“These people are my friends; I don’t want to put any strain on those relationships.” “Dealing with conflict and making demands is not one o...
Thanksgiving has always been my favorite holiday. It’s the one time of year where everything slows down just enough for us to actually be pr...
Five Current Trends Every Leader Should Know As I reviewed pre-assessment surveys from several new groups starting our sales training progra...
In a previous blog, I explored the remarkable story of JJ Spaun at the U.S. Open—how bad bounces, cruel luck, and unpredictable setbacks did...
Why the Right Leadership Mindset Drives Retention, Results, and Real Growth After more than a decade in staffing—holding roles across 360 sa...
