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Insights, action steps, and updates for leaders, salespeople, recruiters, and account managers from industry experts and thought leaders

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The AI Gap Isn’t a Technology Problem; It’s a Leadership Problem

A recent Wall Street Journal article caught my attention, not because of the headline, but because of the data behind it. The article highlighted a stark disparity between how individual contributors and the C-suite perceive the impact of A...

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process and professionals

Inconsistent Branch Management Is the Silent Growth Killer in Staffing

Back in the day, when I was directly responsible for staffing branches, my number one objective was simple and non-negotiable: remove unnece...
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Account Ownership is Clear. Account Relationship Rarely Is.

Most leaders can tell you who owns the account. Few can tell you who owns the relationship. That gap costs companies more revenue than most ...
strategy from 2025 going into 2026

Your Strongest Advantage in the New Year

The start of a new year has a way of sharpening focus. At Butler Street, we’ve published weekly insights for more than 12 years. We’ve seen ...
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The Leadership Blueprint: Lessons from Curt Cignetti for Business Success

I graduated from Indiana University in the late ’80s. That means I’ve had four decades of character-building Saturdays. I’ve watched coaches...
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What's It Costing You To Fall Behind?

For more than a decade, Butler Street has helped companies grow by focusing on the client and talent lifecycle. And through those years, one...
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The Strong Leadership Choice

“These people are my friends; I don’t want to put any strain on those relationships.” “Dealing with conflict and making demands is not one o...
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Grateful For The Unexpected Teachers of 2025

Thanksgiving has always been my favorite holiday. It’s the one time of year where everything slows down just enough for us to actually be pr...
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Before Your Coach Your Team...Coach Yourself

I remember fondly one of my former leaders used to stand up in front of a room of new leaders and state: Leadership is hard. It is. There’s ...
planning for 2026

My 2026 Sales Playbook, Lessons, and Levers

What Got You Here Won’t Get You There Less than two weeks ago, I was handing out Halloween candy on my street in Roscoe Village in Chicago… ...

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